Effective Date: April 23, 2026
The AWCA Resource Center (“ARC,” “AWCA,” “we,” “us,” or “our”) website is provided solely as an informational resource and service platform. BY ACCESSING, BROWSING, USING, OR SUBMITTING ANY INFORMATION THROUGH THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND UNCONDITIONALLY AGREED TO BE LEGALLY BOUND BY THIS PRIVACY POLICY AND TERMS OF USE (“Agreement”), AS AMENDED FROM TIME TO TIME. If you do not agree to all terms of this Agreement, you must immediately and permanently discontinue all use of this website.
This Agreement constitutes the entire agreement between you and ARC with respect to your use of this website and supersedes all prior or contemporaneous understandings, representations, or agreements regarding the same subject matter.
We reserve the right, in our sole and absolute discretion, to modify, revise, update, supplement, or discontinue any portion of this website, this Agreement, or our privacy practices at any time and without prior notice to you. The “Last Revised” date at the top of this page will reflect the most recent update. Your continued use of the website following any modification constitutes your binding acceptance of the revised Agreement. It is your sole responsibility to review this Agreement periodically.
You should not submit highly sensitive, confidential, medical, legal, financial, or emergency information through this website unless specifically requested by ARC and transmitted through an expressly approved secure method. ARC assumes no responsibility for information submitted contrary to this guidance.
We may use collected information for any lawful purpose related to operating, maintaining, improving, protecting, and administering the website and ARC’s programs, mission, and services, including without limitation:
(a) responding to inquiries, requests, and submissions;
(b) providing resource navigation, community support, and program information;
(c) improving website functionality, content, design, and user experience;
(d) maintaining internal business, administrative, and operational records;
(e) monitoring usage trends, website performance, and site security;
(f) complying with applicable legal, regulatory, contractual, audit, and risk-management obligations;
(g) supporting ARC’s fundraising, development, and organizational communications, subject to applicable law;
(h) conducting research, analytics, and program evaluation to further ARC’s mission; and
(i) any other purpose disclosed to you at the time of collection or for which you have provided consent.
We reserve the right to use de-identified, aggregated, or anonymized data derived from your use of the website for any lawful purpose without restriction.
We do not sell or rent personal information in exchange for monetary consideration. However, we reserve the right to disclose information — including personal information — as we determine reasonably necessary or appropriate to:
(a) service providers, contractors, consultants, hosting providers, analytics providers, payment processors, and technology vendors engaged to assist in the operation, maintenance, security, or improvement of the website or ARC’s programs and services, subject to reasonable confidentiality obligations;
(b) comply with applicable law, regulation, subpoena, civil investigative demand, court order, governmental request, legal process, or other lawful compulsory process, whether domestic or foreign;
(c) protect, enforce, or defend the rights, property, safety, reputation, and security of ARC, its directors, officers, board members, staff, volunteers, users, donors, and the general public;
(d) investigate, prevent, detect, report, or address fraud, misrepresentation, misuse, unlawful activity, abuse, security incidents, or violations of this Agreement;
(e) effectuate or evaluate any merger, acquisition, reorganization, sale, transfer, assignment, or other disposition of all or any portion of ARC’s operations, assets, or programs, in which case transferred information will remain subject to the terms of the then-applicable privacy policy; or
(f) any other party with your express prior written consent.
ARC is not responsible for the privacy practices of any third party to whom disclosure is made pursuant to legal compulsion or your own actions.
We implement reasonable administrative, technical, and physical safeguards designed to protect information under our control from unauthorized access, use, disclosure, alteration, or destruction. However, no website, information system, network, email transmission, cloud service, or electronic storage method is completely secure. We cannot and do not warrant, guarantee, or represent the absolute security, confidentiality, accuracy, integrity, or availability of any information transmitted to, stored on, or processed through this website.
YOU ACKNOWLEDGE AND AGREE THAT YOU TRANSMIT AND SUBMIT INFORMATION TO AND THROUGH THIS WEBSITE ENTIRELY AT YOUR OWN RISK. ARC shall not be liable for any unauthorized access, disclosure, corruption, loss, or destruction of information resulting from circumstances beyond our reasonable control, including cyberattacks, data breaches, hacking, malware, or failures of third-party systems or service providers.
In the event of a data breach affecting your personal information, ARC will endeavor to provide notification as required by applicable law.
Use of this website — including the submission of any inquiry, form, message, or other communication — does not create, and shall not be construed to create, any attorney-client, physician-patient, therapist-patient, social worker-client, counselor-client, fiduciary, confidential, agency, partnership, employment, or other professional or special relationship between you and ARC, or between you and any director, officer, board member, employee, volunteer, agent, contractor, or affiliate of ARC.
Unless expressly provided otherwise in a separate, signed written agreement between you and ARC, communications made through this website are not privileged, not confidential, and should not be treated as secure. ARC assumes no duty of care, duty of loyalty, or other heightened legal obligation to you or any third party arising from your use of this website.
All content on this website is provided solely for general informational and educational purposes and does not constitute, and shall not be relied upon as, medical, mental health, psychological, legal, financial, tax, insurance, social services, immigration, housing, or other professional advice, diagnosis, referral, or treatment recommendation of any kind.
Website content may be incomplete, outdated, inaccurate, or inapplicable to your particular circumstances, jurisdiction, or needs. Information regarding public benefits, government programs, medical resources, legal rights, social services, community resources, or related matters is provided only as a general reference and may not reflect current law, policy, program availability, or eligibility criteria.
Users are solely and exclusively responsible for independently verifying all information with duly qualified professionals and the relevant agencies, providers, or authorities before taking or refraining from any action. ARC makes no representation or warranty of any kind regarding your eligibility for services, benefits, or referrals, or regarding the availability, quality, accuracy, timeliness, or outcome of any third-party service, program, or resource.
ALL INFORMATION, CONTENT, RESOURCES, LINKS, AND MATERIALS PROVIDED ON THIS WEBSITE ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY. ARC MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE OF ANY KIND — EXPRESS, IMPLIED, OR STATUTORY — AS TO THE ACCURACY, COMPLETENESS, CURRENTNESS, RELIABILITY, LEGITIMACY, OR SUITABILITY OF ANY INFORMATION CONTAINED ON OR ACCESSIBLE THROUGH THIS WEBSITE.
Information on this website, including without limitation information regarding government benefit programs, Medicare, Medicaid, Social Security, housing assistance, legal rights, immigration resources, community services, health resources, and any other public or private programs or services, is provided solely as a general reference. Such information may be incomplete, outdated, inaccurate, subject to change without notice, or inapplicable to your particular circumstances, jurisdiction, eligibility, or needs. ARC does not independently verify, endorse, certify, or guarantee the accuracy, legitimacy, availability, or continued operation of any information, program, service, resource, agency, or organization referenced on this website.
ARC SHALL NOT BE RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY LOSS, DAMAGE, HARM, OR CONSEQUENCE OF ANY KIND ARISING FROM OR RELATED TO YOUR RELIANCE UPON, OR USE OF, ANY INFORMATION, CONTENT, OR RESOURCE ON THIS WEBSITE, REGARDLESS OF ITS ACCURACY, COMPLETENESS, OR LEGITIMACY. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF AND RELIANCE UPON ANY INFORMATION ON THIS WEBSITE IS ENTIRELY AT YOUR OWN RISK.
Users are solely and exclusively responsible for independently verifying all information obtained from this website directly with the relevant government agency, qualified professional, licensed attorney, healthcare provider, or other appropriate authority before taking or refraining from any action. Government benefit programs, legal requirements, eligibility criteria, and available services change frequently, and ARC cannot guarantee that information on this website reflects current law, policy, or program availability at the time of your access.
THIS WEBSITE IS NOT MONITORED ON A CONTINUOUS OR REAL-TIME BASIS AND IS NOT DESIGNED, INTENDED, OR SUITABLE FOR EMERGENCY COMMUNICATIONS, CRISIS INTERVENTION, OR URGENT ASSISTANCE OF ANY KIND.
ARC does not guarantee timely review of, or response to, any submission, message, or inquiry transmitted through this website. Response times may vary significantly and are not guaranteed.
IF YOU OR ANY OTHER PERSON IS EXPERIENCING A MEDICAL EMERGENCY, MENTAL HEALTH CRISIS, RISK OF SELF-HARM OR HARM TO OTHERS, DOMESTIC VIOLENCE EMERGENCY, THREAT TO SAFETY, OR ANY OTHER URGENT OR LIFE-THREATENING SITUATION, YOU MUST IMMEDIATELY CALL 911 OR CONTACT THE APPROPRIATE EMERGENCY SERVICES PROVIDER. DO NOT USE THIS WEBSITE TO SEEK EMERGENCY ASSISTANCE. ARC ASSUMES NO LIABILITY FOR DELAYS IN RESPONSE OR FAILURE TO RESPOND TO ANY COMMUNICATION SUBMITTED THROUGH THIS WEBSITE.
This website is not directed to, and is not intended for use by, children under the age of thirteen (13). ARC does not knowingly solicit, collect, or maintain personal information from children under the age of 13 without verifiable parental consent, in accordance with the Children’s Online Privacy Protection Act (“COPPA”) and applicable law.
If you are under the age of 13, you are prohibited from using this website or submitting any information through it. If you are between the ages of 13 and 17, you may use this website only with the consent and supervision of a parent or legal guardian who agrees to be bound by this Agreement on your behalf.
If ARC learns that it has inadvertently collected personal information from a child under the age of 13, ARC will take prompt steps to delete such information. If you believe ARC may have collected information from a child under 13, please contact us immediately through the official website contact page.
This website may contain links to third-party websites, services, resources, or content provided solely for user convenience and informational reference. Such links do not constitute and shall not be construed as an endorsement, sponsorship, affiliation, approval, verification, recommendation, or adoption by ARC of any third party, its organization, content, practices, products, services, policies, or viewpoints.
ARC has no control over, and assumes no responsibility or liability for, any third-party website or resource, including without limitation its content, accuracy, availability, privacy practices, terms of use, security, products, services, acts, omissions, or any loss or damage arising from or related to your access to or use of any such third-party resource. Access to any linked site is entirely at your own risk, and you are solely subject to the terms, policies, and practices of the applicable third party.
By using this website, you represent and warrant that:
(a) you have the legal capacity and authority to enter into and be bound by this Agreement;
(b) all information you provide through the website is true, accurate, current, and complete to the best of your knowledge, and you will promptly update such information if it changes;
(c) you will use the website solely for lawful purposes and in full compliance with this Agreement and all applicable federal, state, and local laws, rules, and regulations;
(d) you will not interfere with, disrupt, damage, or impair the operation, security, or integrity of the website or any related system, network, or infrastructure;
(e) if you are accessing or using the website on behalf of another person — including a family member, dependent, client, patient, or care recipient — you have full legal authority and permission to do so and to provide any information submitted on their behalf; and
(f) you are at least 13 years of age, or if between 13 and 17, you have the consent and supervision of a parent or legal guardian.
You agree that you will not, and will not attempt to:
(a) use the website for any unlawful, fraudulent, abusive, defamatory, harassing, threatening, obscene, or harmful purpose;
(b) upload, transmit, introduce, or otherwise make available any malicious code, viruses, worms, Trojan horses, ransomware, spyware, or other harmful or disruptive material or software;
(c) gain or attempt to gain unauthorized access to any portion of the website, server, database, account, system, or network connected to the website;
(d) scrape, harvest, mine, crawl, index, copy, extract, reproduce, republish, frame, mirror, transmit, or commercially exploit any website content or data without prior written permission from ARC;
(e) interfere with or disrupt the functionality, performance, availability, or security of the website or related systems;
(f) misrepresent your identity, authority, affiliation, credentials, or purpose in connection with use of the website;
(g) use automated means, bots, scripts, or other tools to access, interact with, or collect information from the website without ARC’s express prior written consent; or
(h) use the website to transmit unsolicited commercial communications or spam of any kind.
(i) use this website or any information, content, or resources obtained through this website for any commercial, business, revenue-generating, or money-making purpose of any kind. The use of this website and all information contained herein is strictly limited to personal, non-commercial use only. Without limiting the foregoing, you may not resell, redistribute, sublicense, repurpose, or otherwise exploit any content or information from this website for financial gain, commercial advantage, or in connection with any business, trade, or professional service, whether or not for compensation.
ARC reserves the right, in its sole and absolute discretion and without prior notice or liability to you, to suspend, restrict, block, or permanently terminate your access to the website for any actual or suspected violation of this Agreement or for any other reason ARC deems appropriate.
All content on this website — including without limitation text, graphics, logos, icons, images, photographs, layout, design, compilation, software, code, documents, data, and other materials — is owned by or licensed to AWCA and/or ARC and is protected by United States and international copyright, trademark, trade dress, and other applicable intellectual property laws and treaties. No right, title, license, or interest in or to any content is granted to or transferred to you by your use of this website.
You are granted a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to view, print, or download limited portions of publicly available website content solely for your own personal, non-commercial, informational use, provided that you: (i) do not remove, obscure, or alter any proprietary notices, copyright legends, or disclaimers; (ii) do not modify or create derivative works from any content; and (iii) do not use content in any manner inconsistent with this Agreement.
PERSONAL USE ONLY; NO COMMERCIAL USE PERMITTED. The use of this website and all information, content, and resources obtained through or referenced on this website is strictly limited to personal, non-commercial use only. You expressly agree that you will not use this website or any information obtained herein, directly or indirectly, for any commercial purpose, business purpose, revenue-generating activity, or money-making purpose of any kind, including without limitation: reselling, redistributing, sublicensing, or repurposing any content or information for financial gain; incorporating website content or information into any commercial product, service, or publication; using website information to solicit clients, patients, customers, or referral fees; or exploiting any content or information in connection with any trade, business, or professional service, whether or not for monetary compensation. Any commercial use of this website or its content, without ARC’s prior express written consent, is strictly prohibited and may subject you to legal liability.
Any other use — including reproduction, distribution, publication, display, sublicensing, sale, or commercial exploitation of any website content — is strictly prohibited without ARC’s prior express written consent. Unauthorized use may violate copyright, trademark, and other applicable laws and may subject you to civil and criminal liability.
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, RESOURCES, LINKS, FUNCTIONALITY, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
ARC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF: (A) ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY CONTENT OR INFORMATION; (B) TITLE, NON-INFRINGEMENT, OR QUIET ENJOYMENT; (C) MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (D) AVAILABILITY, UPTIME, OR UNINTERRUPTED OR ERROR-FREE OPERATION; (E) SECURITY OR FREEDOM FROM VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS; OR (F) THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED.
ARC does not warrant that any resource, service, program, referral, or third-party information accessible through or referenced on this website is accurate, available, appropriate for your circumstances, or will produce any particular result.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
(A) IN NO EVENT SHALL AWCA, ARC, OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, BOARD MEMBERS, EMPLOYEES, VOLUNTEERS, AGENTS, CONTRACTORS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, “ARC PARTIES”) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES OF ANY KIND OR NATURE, INCLUDING WITHOUT LIMITATION DAMAGES FOR PERSONAL INJURY OR DEATH, EMOTIONAL DISTRESS, LOSS OF DATA, LOSS OF PRIVACY, LOSS OF USE, LOST PROFITS OR REVENUES, BUSINESS INTERRUPTION, SYSTEM FAILURE, UNAUTHORIZED ACCESS OR USE, OR RELIANCE DAMAGES, ARISING OUT OF OR RELATING TO: (I) YOUR ACCESS TO, USE OF, INABILITY TO USE, OR RELIANCE UPON THIS WEBSITE; (II) ANY CONTENT, INFORMATION, OR MATERIALS ON THIS WEBSITE; (III) ANY LINKED THIRD-PARTY SITE OR RESOURCE; OR (IV) ANY COMMUNICATION SUBMITTED THROUGH OR IN CONNECTION WITH THIS WEBSITE — EVEN IF ANY ARC PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE).
(B) IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE ARC PARTIES TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THIS WEBSITE OR THIS AGREEMENT EXCEED THE GREATER OF: (I) THE AMOUNT ACTUALLY PAID BY YOU TO ARC IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, IF ANY; OR (II) ONE HUNDRED DOLLARS ($100.00).
(C) THE LIMITATIONS SET FORTH IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND ARC. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF CERTAIN LIABILITIES; IN SUCH JURISDICTIONS, ARC’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THIS WEBSITE OR ANY CONTENT THEREON IS TO DISCONTINUE USE OF THE WEBSITE.
You agree to defend (at ARC’s option), indemnify, and hold harmless the ARC Parties from and against any and all claims, demands, causes of action, proceedings, investigations, liabilities, damages, judgments, losses, fines, penalties, costs, and expenses — including reasonable attorneys’ fees, expert fees, and litigation costs — arising out of or relating to:
(a) your use or misuse of the website or any content thereon;
(b) your breach or alleged breach of any representation, warranty, or obligation under this Agreement;
(c) your violation of any applicable law, regulation, rule, or ordinance;
(d) your violation of the rights of any third party, including privacy, publicity, intellectual property, or other proprietary rights; or
(e) any information, content, or materials submitted by you or by any person acting on your behalf through the website.
ARC reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with ARC in asserting available defenses. The obligations set forth in this Section shall survive the termination or expiration of this Agreement and your discontinuation of use of the website.
ARC shall not be liable for any failure or delay in performance of its obligations under this Agreement or in the operation, availability, or functionality of the website arising from causes beyond ARC’s reasonable control, including without limitation: acts of God; natural disasters; fire, flood, or earthquake; pandemic or epidemic; war, terrorism, civil unrest, or government action; cyberattacks, hacking, or third-party security incidents; power outages; failure of telecommunications or internet infrastructure; or acts or omissions of third-party service providers. In any such event, ARC’s obligations shall be suspended for the duration of the force majeure condition.
ARC is committed to making its website accessible to individuals with disabilities and endeavors to conform to applicable accessibility standards where reasonably practicable. However, ARC makes no warranty or guarantee that the website fully conforms to the Web Content Accessibility Guidelines (WCAG), the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, or any other accessibility standard or law.
If you experience accessibility barriers while using this website, please contact ARC through the official website contact page so that we may endeavor to address your needs.
A. Informal Resolution. Before initiating any formal legal proceeding, you agree to contact ARC in writing through the official website contact page and provide a detailed description of your dispute and the relief you seek. The parties agree to attempt to resolve the dispute informally for a period of thirty (30) days following ARC’s receipt of your written notice.
B. Binding Arbitration. If informal resolution is unsuccessful, any dispute, claim, controversy, or cause of action arising out of or relating to this Agreement, the website, or your use thereof — whether based on contract, tort, statute, fraud, misrepresentation, or any other theory — shall be resolved exclusively by final and binding arbitration administered by JAMS (or, if JAMS is unavailable, a mutually agreed alternative arbitration service) in accordance with its then-applicable rules, except as set forth herein. The arbitration shall be conducted in Bergen County, New Jersey, or, at ARC’s option, by remote means. The arbitrator shall have exclusive authority to resolve all threshold issues, including issues of arbitrability. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
C. Class Action and Jury Trial Waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO: (I) PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING; (II) HAVE ANY DISPUTE HEARD BY A JURY; OR (III) SEEK CONSOLIDATION OF YOUR CLAIMS WITH THOSE OF ANY OTHER PERSON. Any arbitration shall proceed solely on an individual basis.
D. Exception. Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.
This website is controlled and operated from the United States. ARC makes no representation that the website, its content, or any referenced programs or services are appropriate, lawful, or available for use in jurisdictions outside the United States. Users who access this website from locations outside the United States do so at their own initiative and are solely responsible for compliance with all applicable local, national, and international laws and regulations.
This Agreement, and all disputes, claims, or proceedings arising out of or relating to this Agreement or your use of this website, shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict-of-law principles or rules. To the extent that any matter is not subject to arbitration pursuant to Section 19, or to the extent that a court determines arbitration is inapplicable or unenforceable, the parties irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts located in Bergen County, New Jersey, and you expressly waive any objection to such jurisdiction or venue based on improper venue, inconvenient forum, or any other basis.
If any provision of this Agreement is held to be invalid, illegal, void, or unenforceable by a court of competent jurisdiction, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from this Agreement, and the remaining provisions shall remain in full force and effect and shall be construed to give effect to the intent of the parties.
No failure or delay by ARC in exercising any right, remedy, power, or privilege under this Agreement shall operate as a waiver thereof. No single or partial exercise of any right, remedy, power, or privilege shall preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege. No waiver shall be effective unless made in writing and signed by an authorized representative of ARC.
This Agreement, together with any additional terms or policies incorporated by reference herein, constitutes the entire agreement between you and ARC with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings, representations, negotiations, and agreements, whether written or oral, relating to the website or your use thereof.
For questions or concerns regarding this Privacy Policy and Terms of Use, or to report any actual or suspected accessibility issue, privacy concern, or prohibited conduct, please contact the AWCA Resource Center through its official website contact page.
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