Senior Transportation Services

Senior transportation support provides safe and convenient mobility options for older adults at little to no cost. These services are designed to help seniors maintain independent living, prevent social isolation, and facilitate easier access to medical facilities.

Key Features

  • Door-to-Door Service
    • Customized Pickup: Safe and convenient transit from your doorstep to your final destination.
    • Personalized Assistance: Drivers can provide physical support during boarding or operate wheelchair lifts upon request.
  • Cost-Effective Benefits
    • Complimentary Access: Most county and municipal shuttles are free of charge or operate on a “Suggested Donation” basis.
    • Affordable Rates: Private non-profit transportation organizations provide specialized services at reduced costs.
  • Reservation-Based Systems
    • Scheduled Bookings: Vehicles arrive and depart at pre-arranged times, requiring advance reservations.
    • Monitoring Systems: Select services offer real-time vehicle tracking, allowing family members or caregivers to monitor the transit process.

Major Transportation Services in Bergen County

Service CategoryBergen County Community TransportationEZ Ride
(Non-profit TMA)
NJ Transit
(Public Transit)
Municipal Senior Shuttles
EligibilitySeniors (60+), Adults with Disabilities (18+), and Veterans.Adults 18 and older.Reduced Fare: Seniors (62+).

Access Link:
Individuals with disabilities unable to use fixed-route transit.
Seniors residing in the specific municipality.
Service DescriptionTransportation to senior centers, medical facilities, supermarkets, etc.Provision of Uber/Lyft rides
and dedicated shuttle
vehicles.
Statewide access via bus, rail, and light rail. Access Link provides paratransit services.

*MicroLink service available (pilot test)
Local circulation within the town, including senior centers, hospitals, and shopping malls.
CostFree of charge.Fee-based (at discounted
rates).
Reduced Fare:
50% discount on bus/rail.

Access Link:
Fee-based (standard bus fare equivalent; Reduced Fare cards not accepted).
Free of charge (or suggested donation).
How to AccessPre-registration and advance booking with the County Division of Transportation.Pre-registration required.
201-939-4242 ext.4 *on-demand request available.
*no reservation needed
Reduced Fare:
Present Senior ID or Medicare Card

Access Link:
Mandatory advance reservation
(973-491-4224)
Contact your local Town Hall for specific routes and schedules.
Contact201-368-5955201-939-4242Reduced Fare:
973-275-5555

Access Link:
973-491-4224
Fort Lee:
201-592-3500 ext. 1518

Palisades Park:
201-585-4114

Teaneck:
201-837-7130 ext. 7040

*MicroLink(from home to nearest bus stop) from NJ Transit is currently in a pilot service phase. Please refer to the official page for more details. 

Considerations

  • Advance Reservations: Most county and municipal services require booking at least a few days to two weeks in advance.
  • Service Boundaries: County and local shuttles typically operate only within designated regional limits.
  • Companion Policies: Please specify if you use a wheelchair or require a caregiver companion at the time of booking.

Resources